This Refund Policy forms part of, and must be read in conjunction with, the website Terms and Conditions. We reserve the right to change this Refund Policy at any time.
REFUND POLICY
No refunds will be allowed on paid orders. However, to achieve user satisfaction, you can contact us for refunds or any other issues through our email info@pluro.ai.
We will refund you back in the following circumstances:
If we conclude that the original payment was made out of fraud,
If a duplicate payment was made due to a technical glitch or any other error,
If we make a refund as per the provision of our refund policy, which is updated by us from time to time,
If we consider the refund is necessary as per customer support staff as per our sole discretion.
II. HOW CAN I GET MY REFUND?
Our refund policies are simple. You can claim a refund by:
1. Send us an email at info@pluro.ai.
We are happy to support you. If you have any issues, you can contact our back-office team.
If, for any reason, our back office staff confirms the refund, it will be made accordingly.
III. UNETHICAL ORDER & CANCELLATION POLICY
• In case any order is made through unethical means, by taking advantage of a technical glitch, or by misusing/ the offer terms/guidelines/codes – the particular order/s will be canceled whatsoever, and https://pluro.ai / will not be liable to pay any refund to you in all such cases.
IV. METHODS OF PAYMENT AND REFUND
We will refund your amount to the original payment method once it has been processed.
V. REFUND CYCLE:
The complete refund process usually takes about 5-15 working days from the date of confirmation of refund.
VI. CANCELLATION TERMS
You can cancel your subscription at any time by contacting Customer Support. You’ll be fully refunded if you cancel within 14 days of your initial order. Should you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of that year’s billing period.
